Resident Survey

This is some of what respondents said in our latest survey:

“I love it here: it’s a good home.”

“Cleaning and housekeeping staff do a fantastic job.” 

“No complaints: my care is great.”

“The care staff are so lovely and friendly and make me laugh.”

“I enjoy the variety and the diabetic options. [Kitchen suggestions]”

“I like our small Scrabble club.”

“I enjoy nearly all activities [and] going out when I can.”

Please click here to open and view our latest residents survey in PDF format.

Visitors and relatives remarks

“Upbeat and friendly atmosphere. Blows away all misconceptions of a care home”

“Everybody seems so comfortable and happy”

“Magdalen Suite staff are wonderful. They are very kind and caring, and are genuinely affectionate towards mum (despite her behaviour at times). I am very grateful for this”

“I have only praise for all the staff at Old Hastings House who go out of their way to ensure the residents are well looked after and happy”

“I have witnessed several acts of kindness to confused residents”

“My mother always says how happy she is, all the staff are lovely, she loves her room and the food is lovely. What more could you ask for, for your parent?”

“Excellent care, very friendly staff, good food, kind responsive manager”