Residents' Comments from our September 2011 Service Users Questionnaires

“I would like to both thank and congratulate all the staff for keeping the home running so smoothly during all the building work that has taken place in order to complete the new EMI unit.”

“I would like to thank all the staff for all their hard efforts when the lift broke down, I was kept well informed on a daily basis by all staff and was given very good room service.”

“A well run caring establishment with lovely staff."

“I am very thankful that I am able to live here and am most grateful to all the staff for their kindness.”

“The flower garden is a joy to behold.”

“Thanks for making this such a happy home to live in.”

“I don’t normally use the laundry, but I have had two things laundered here, they were perfect!”